Cahyasari, E. (2020). The Role of Human Resource Capacity in Improving Public Services: pengembangan kapasitas, pelayanan publik, aparatur pemerintah, good governance. JAMAK: Jurnal Administrasi Manajemen Dan Kepemimpinan, 6(1), 53-58. Retrieved from https://ejurnal.waskitadharma.ac.id/index.php/jamak/article/view/80